Look for the small things. I have a slightly overdue bill of USD 14.00 (that is correct, fourteen) on a card that I have had for 15 or 20 years (can't remember). Paying the amount requires that I enter all sorts of forms that one cannot do online (foreign address - something they have known for at least 14 years). It is interesting that the form asks how long I expect to be in the financial straits I am (presumably) in.
More interesting - the phone numbers to call (or even for normal assistance) are outside the normal working hours of Europe, and certainly of India. So is the message to not look to buy or travel overseas? Or is their card base too broke to do so? Is the cutback of service wise? Or do they have no choice as they charge to preserve earnings.
Bad signs. While I do not believe the rumours that they are going down perhaps a put option may be a wise call - while at the same time buying crosstown rival JP Morgan.
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